RingCentral - Changing the VM Greeting for a different extension from your extension

If you wish to change the VM greeting for an announcement or other extension from your desk phone, use the following steps.

  1. Press the VM button on your desk phone (the button that looks like an envelope on the left column on the desk phone). If you are calling from outside our network, dial your direct number and press * after the first ring (or 5 seconds of music).
  2. Enter YOUR PIN (not the announcement line PIN) and press #
  3. Press 2 for Account Administration.
  4. Press 9 to enter another extension
  5. Enter the Announcement Extension
  6. Press #
  7. Enter the Announcement PIN (which is 598598 currently)
  8. Press #
  9. Press 2 for Account Administration
  10. Press 2 for Record Greetings
  11. Press 2 for Voice Mail Greeting
  12. Follow the prompts to record announcement